An assistant for your customers, on a link you share
A public chat link that answers prices, timings and directions from your own knowledge base, at any hour.
How can my shop answer customer questions after closing time?
ReviewDock gives each business a public chat link staffed by an AI agent that answers from a knowledge base you write. It handles questions about prices, timings, directions and availability at any hour, and adds the people who ask to your customer list.
The questions you answer forty times a week
Timings, prices, parking, whether you deliver. All of them asked after you have gone home.
It does not close
Most people look up a local business in the evening. The agent answers at 11pm the same way it answers at 11am.
It answers from your knowledge base
You write what it knows. When something is not covered, it says so and offers to take a message rather than inventing an answer.
It builds your list
People who ask a question become customers you can reach later with an offer — the mini-CRM fills itself.
One link, on every surface you own
Put it in your Google profile, your Instagram bio, your WhatsApp away message. Customers tap it and start typing.
- Answers grounded in your own knowledge base — no guessing
- One public link you can put anywhere
- Available at 2am, when your listing is still being read
- Grows your customer list as people ask questions
Thali ekdum mast thi! Staff bhi bahut helpful tha. Parking thodi tight hai bas.
Hinglish · GooglePriya ji, bahut bahut dhanyavaad! Aapko thali pasand aayi, sunkar khushi hui. Parking ke liye hum basement slots badha rahe hain — agli baar aasani hogi.
AI reply · HinglishMissed messages vs an agent that answers
| Doing it by hand | With ReviewDock | |
|---|---|---|
| After closing time | Nobody replies until morning | Answered immediately |
| Repeat questions | You type the same answer again | Handled from the knowledge base |
| Capturing interest | The question and the customer both vanish | Added to your customer list |
Works with the rest of the dock
Each part stands on its own, but they are better together.
AI review replies
AI reads each review and writes back like a person, in the language the review was written in.
Read moreBusiness Score
One number for your reputation health, with a short task list showing the points each fix earns.
Read moreWhatsApp bot
Check your score, read new reviews, approve replies and create posts by messaging in natural Hindi, Hinglish or English.
Read more24/7 customer chat agent — questions
Do my customers need to install anything?
No. They open a link and start typing — it works in any browser.
Can it make things up?
It answers from the knowledge base you write. If something is not covered there, it says so rather than inventing an answer.
Grow better with ReviewDock today
Your next 5-star reply is two minutes away.